tag:blogger.com,1999:blog-2121839347151866724.post3820189135728061242..comments2024-03-28T06:51:44.392-07:00Comments on Kev's Snack Reviews: How should businesses handle negative reviews? Kevs Snack Reviewshttp://www.blogger.com/profile/11559166040453756413noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-2121839347151866724.post-56191894151723725162017-04-18T08:35:46.277-07:002017-04-18T08:35:46.277-07:00Well put Kevvie McKeverson! I totally agree. Above...Well put Kevvie McKeverson! I totally agree. Above all everyone is entitled to an opinion and some will differ and some will match that's what makes us all unique and yes brands and other people should respect that and use the feedback given in a positive and constructive way. xxNibshttps://www.blogger.com/profile/09371181099196111804noreply@blogger.comtag:blogger.com,1999:blog-2121839347151866724.post-46363666072820499562017-04-12T03:21:20.375-07:002017-04-12T03:21:20.375-07:00This is such a good topic for discussion and I rea...This is such a good topic for discussion and I really enjoyed reading your post. It's something I really worried about and put me off starting a review-ish blog to start with. I'm still nervous of the issue if I'm honest but because of my nature I'll always try and find the silver lining in something - so I'm always intentionally looking for a positive aspect of the product, even if it's something I don't personally enjoy. I try to be mindful of that when writing a review but I'm only human and I don't want to deceive anyone that reads my posts. I try to be fair and open. <br /><br />I'm disgusted by the behaviour R4R had to put up with from that company. If their 'difference' was indeed the flavour resisting heat rather than the meltability of the product, that's what they should articulate in their marketing. Additionally, her review was quite positive, fair and thoughtful. The comparrison was on point and I rather enjoyed that she went to the effort of the oven test - it was fun! <br /><br />The other thing to note is - even if a product receives a 'bad' review, if it's not to their taste or doesn't achieve something it sets out to - as long as the reviewer has fully articulated everything they can, there's enough information there for someone to make their own decision whether the product is one they want to try. A negative review wouldn't necessarily put me off trying the thing, as long as I knew what to expect. It's not as simple as "good review - will buy, bad review - won't buy". People have different tastes entirely and that's the beauty of having choice!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2121839347151866724.post-78833166769778167942017-04-12T01:52:02.967-07:002017-04-12T01:52:02.967-07:00Excellent post Kev! It's great to see a blogge...Excellent post Kev! It's great to see a blogger so open about negative feedback and how/why to deal with it. Not every product is great and I really appreciate an honest post about it - if it helps saves me from disappointment and spending a few quid then I see it as a positive thing.<br /><br />Oh and the comments on the mints review were a bit mind blowing, you can't blame someone for testing out a claim!Lounoreply@blogger.com